MSI Laptop Camera Not Working: Causes and Fixes

MSI Laptop Camera Not Working


MSI is one of the leading manufacturers of laptops, known for their high-performance machines. However, like any other electronic device, an MSI laptop can face technical issues, one of which is the camera not working. In this article, we will discuss the causes and fixes for the MSI laptop camera not working issue.

Why is My MSI Laptop Camera Not Working?

There can be several reasons why the MSI laptop camera is not working. Here are some of the common causes:

Driver Issues: A camera driver is software that allows your computer to communicate with the camera. If the driver is outdated or corrupt, your camera may not work.

Privacy Settings: Windows 10 has privacy settings that allow you to control which apps can access your camera. If the camera app is not allowed to access the camera, it will not work.

Malware or Virus: A malware or virus infection on your laptop can affect the functioning of the camera. This is because the malware can change the settings of the camera, making it unusable.

Hardware Issues: If none of the above issues apply, there may be a hardware issue with your camera. This could be due to a faulty camera or a loose connection.

How to Fix the MSI Laptop Camera Not Working Issue

Here are some fixes that can help you resolve the MSI laptop camera not working issue:

Update Camera Driver: You can update the camera driver by visiting the MSI website and downloading the latest driver for your camera model. Once downloaded, install the driver and restart your computer.

Check Privacy Settings: To check the privacy settings for your camera, go to Settings > Privacy > Camera. Make sure that the toggle switch is on and the apps that need access to your camera are enabled.

Run a Malware Scan: You can use antivirus software to scan your laptop for malware or viruses. If any are detected, follow the instructions provided by the antivirus software to remove them.

Check Camera Hardware: If none of the above fixes work, you should check the camera hardware. You can do this by opening your laptop and checking the camera connection. If the connection is loose, reattach it. If the camera is faulty, you may need to replace it.

Why is MSI Laptop Camera Not Being Detected

There could be several reasons why the camera on an MSI laptop is not being detected. Here are a few possible solutions to try:

  1. Check if the camera is enabled: Some MSI laptops have a physical switch or Fn key combination that enables/disables the camera. Make sure the camera is turned on.
  2. Check if the camera drivers are installed: Open Device Manager (press Windows key + X and select Device Manager) and look for the Imaging Devices category. If the camera is not listed, it may indicate a missing driver. You can download and install the latest camera drivers from the MSI website or through Windows Update.
  3. Check if the camera app is allowed: If you’re using an app that requires camera access, such as Skype or Zoom, make sure it has permission to use the camera. Go to Settings > Privacy > Camera and toggle on “Allow apps to access your camera.”
  4. Check if antivirus software is blocking the camera: Some antivirus programs may interfere with the camera and block its operation. Temporarily disable your antivirus software and see if the camera starts working.
  5. Check for hardware issues: If none of the above solutions work, there may be a hardware problem with the camera or its connection to the motherboard. In this case, you may need to contact MSI support for further assistance.


The MSI laptop camera not working issue can be frustrating, but it can be fixed. By following the above fixes, you can get your camera up and running again. Remember to keep your laptop updated and use antivirus software to prevent malware or virus infections.

Additional Causes of Camera Not Working Issue

Apart from the causes mentioned in the previous section, there are a few other reasons why the MSI laptop camera may not work:

Compatibility Issues: The camera driver may not be compatible with the version of Windows installed on your laptop. In such cases, you may need to find a driver that is compatible with your version of Windows.

Disabled Camera: Sometimes, the camera may be disabled in the BIOS settings of your laptop. You can check the BIOS settings by restarting your laptop and pressing the appropriate key (usually F2 or Del) to enter the BIOS setup. From there, you can enable the camera if it is disabled.

Damaged Cable: If the camera cable is damaged or broken, the camera may not work. You can try replacing the cable to see if that fixes the issue.

Tips for Preventing Camera Not Working Issues

Here are some tips to help prevent the MSI laptop camera not working issue:

Keep Laptop Updated: Make sure that your laptop is updated with the latest software and drivers. This can help prevent compatibility issues and ensure that your camera is functioning properly.

Use Antivirus Software: Use antivirus software to protect your laptop from malware and virus infections. This can help prevent the camera from being affected by malware.

Be Careful When Downloading Files: Be cautious when downloading files from the internet, especially if they are from untrusted sources. Some files may contain malware that can affect your camera and other components of your laptop.

Handle Laptop Carefully: Handle your laptop carefully and avoid dropping it or exposing it to extreme temperatures. Damage to the laptop can affect the camera and other components.


In conclusion, the MSI laptop camera not working issue can be caused by various reasons, including driver issues, privacy settings, malware or virus infections, and hardware issues. By following the above fixes and tips, you can prevent this issue from occurring and ensure that your camera is functioning properly. If you are still experiencing the issue after trying the fixes mentioned above, you should contact MSI customer support for further assistance.


Q. What should I do if my MSI laptop camera still doesn’t work after trying all the fixes?

Ans. If your MSI laptop camera still doesn’t work after trying all the fixes, you should contact MSI customer support for further assistance.

Q. Can I use an external camera on my MSI laptop?

Ans. Yes, you can use an external camera on your MSI laptop if the internal camera is not working.

Q. Can a faulty camera affect other functions of my laptop?

Ans. No, a faulty camera should not affect other functions of your laptop.

Q. How often should I update my camera driver?

Ans. You should update your camera driver whenever a new version is released. This can help resolve any known issues and improve the performance of your camera.

Q. Can malware or virus infections be prevented?

Ans. Yes, you can prevent malware or virus infections by using antivirus software and being cautious when downloading files or visiting websites.

Leave a Comment